Privacy Policy

Last updated: November 7, 2026

CaterReply ("CaterReply," "we," "us") is a product of Vast Nexus LLC, Sheridan, WY 82801, USA. This policy explains how we collect, use and protect information when you visit caterreply.com, request a demo, or use our services.

1. Information we collect

• Information you provide: name, business name, email address, mobile phone number, city and state, and any details you enter in our forms.
• Information collected automatically: IP address, browser type, pages visited, and cookies used to operate and improve our website.
• Customer data: if you use CaterReply as a customer, information you and your clients enter into the platform, such as inquiry details and proposals. We process this information on your behalf to provide the service.

2. How we use information

• To respond to your requests and set up your account
• To provide, maintain and improve our services
• To send service-related messages, appointment reminders and account updates by email or text message
• To comply with legal obligations

3. SMS and text messaging

If you opt in to receive text messages, we use your mobile number only to send the messages you agreed to receive. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages, such as our messaging platform.

4. How we share information

We do not sell your personal information. We share information only with service providers who help us operate our business (such as hosting, CRM, email and SMS delivery, and payment processing) under obligations to protect it, or when required by law.

5. Data retention

We keep information for as long as needed to provide our services and meet legal requirements, then delete or anonymize it.

6. Security

We use reasonable technical and organizational measures to protect information. No method of transmission over the internet is completely secure.

7. Your choices and rights

You may request access to, correction of, or deletion of your personal information by emailing hi@caterreply.com. Depending on where you live, you may have additional rights under applicable law.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

9. Changes

We may update this policy. The "Last updated" date shows the latest version.

10. Contact

Vast Nexus LLC, Sheridan, WY 82801, USA
hi@caterreply.com